Support, Reports & Appeals

Player Support

Please use Discord for the fastest response.

We have support channels for the following:

#bug-reports
#questions-for-staff
#grief-report
#punishment-appeals
#suggestions

If you do not have Discord, kindly complete the Form below. Please note that this is the alternative option and response will take longer.

Webstore Support

If you have any problems with the webstore, DM Wolve#9984 on Discord.

If you do not have Discord, kindly complete the Form below. Please note that this is the alternative option and response will take longer.

Report a Player [breaking rules]

Reports are only done via Discord, in the #reports channel, using the Report bot.

If you do not have Discord, kindly complete the Form below. Please note that this is the alternative option and response will take longer.

Report a Staff Member

Although our staff mean the world to us, they also need to abide by the rules. 

As players, please remember that staff are also human beings with real life problems etc. So be kinder than necessary to them and treat them as you would like to be treated. However, that goes for them as well. 

So if you feel that a staff member has abused their position or power, please report in my Discord DM’s: Wolve#9984. 


Important:

• Do not post false reports.
• Do not falsify proof against someone.


Report a staff member with the following proof:

◘ Their name in game (if it occurred in game) or Discord tag (if it occurred on Discord)
◘ Gamemode (KitPvP, Survival, Skyblock, Discord)
◘ Make sure that you are familiar with the rules before accusing someone of breaking them.
◘ Screenshots/video of what happened and explanation of what rules they broke. 
◘ How you would like to see them punished. 

Appeal your punishment

Appeals are only done via Discord, in the #punishment-appeal channel. Make sure to check to channel and provide all the information required.

If you do not have Discord, kindly complete the Form below. Please note that this is the alternative option and response will take longer.

Reach Out Form

WolveLove

WolveLove

Quantum Galaxies Founder

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